How long does shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product within 30 days and we'll process your refund.

What is this smart plug used for?

Energy Guard allows you to remotely control your electrical devices through your smartphone or voice assistants like Google Assistant or Amazon Alexa. It helps you manage your home appliances efficiently by providing on/off control, scheduling, and energy monitoring features.

How does it connect to my devices?

Energy Guard connects to your devices via a Wi-Fi network. You can control the devices plugged into the socket through the Smart Life app, available on both iOS and Android platforms.

Do I need a hub to use this smart socket?

No, Energy Guard operates on a 2.4GHz Wi-Fi connection and does not require a separate hub. Simply connect it to your home Wi-Fi and pair it with the Smart Life app.

Can I control Energy Guard when I'm not at home?

Yes, as long as Energy Guard is connected to your home Wi-Fi, you can control it from anywhere via the Smart Life app on your phone, even when you are away from home.

Is it compatible with voice assistants?

Yes, Energy Guard offers a scheduling feature through the app, which allows you to set specific times for turning devices on or off. This is useful for automating routines, such as turning off lights or managing energy usage.

Can I schedule when my appliances turn on or off?

Yes, Energy Guard offers a scheduling feature through the app, which allows you to set specific times for turning devices on or off. This is useful for automating routines, such as turning off lights or managing energy usage.

What kind of appliances can I use with this smart socket?

You can use Energy Guard with most household appliances, such as lamps, fans, heaters, coffee makers, and televisions. However, it is important to ensure the appliances don’t exceed the socket’s maximum load capacity.

Is installation difficult?

Not at all! Just plug the smart socket into an existing power outlet, download the Smart Life app, and follow the app instructions to connect the socket to your Wi-Fi network.

Can multiple users control the same socket?

Yes, you can share control of the smart socket with multiple users by using the sharing function in the Smart Life app, allowing family members to control devices from their smartphones.